Notice history

Operational

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Operational

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Operational

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Operational

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Apr 2023

May 2023

Jun 2023

Jun 2023

Short Term Maintenance - Commercial Data Center

Completed
June 30, 2023 at 4:00 AM
Completed
June 30, 2023 at 4:00 AM
Maintenance has completed successfully
In progress
June 29, 2023 at 6:00 PM
In progress
June 29, 2023 at 6:00 PM
Maintenance is now in progress
Planned
June 29, 2023 at 6:00 PM
Planned
June 29, 2023 at 6:00 PM
In relation to our disruption provision - commercial- "virtual workspace" disrupted!, short-term work is taking place on our systems tonight.

Location: VSE.Net | commercial
Affected: virtual workspace

The work already starts at 8:00 p.m..

Since the cause lies in the provision of the user profiles, the affected users must be logged off for subsequent processing and recovery.

During the work, the virtual workplaces are temporarily not available.

Resolved
June 30, 2023 at 6:00 AM
Resolved
June 30, 2023 at 6:00 AM
After completing the nightly work, we were able to provide all user profiles again, our service is available to you regularly.
Monitoring
June 30, 2023 at 4:16 AM
Monitoring
June 30, 2023 at 4:16 AM
According to the current status, we were able to provide the user profiles regularly again, monitor the affected systems in order to be able to tackle any problems that arise in good time.
Update
June 29, 2023 at 9:21 AM
Update
June 29, 2023 at 9:21 AM
While the data is being restored, we try to enable you to work temporarily with the most important programs.

Please note that once the work is complete, your desktop, personal files, and browser settings will be reverted back to how they were on Wednesday evening.

Please do not save new files on the desktop or in your own files, use your network drives for saving.
Identified
June 29, 2023 at 7:32 AM
Identified
June 29, 2023 at 7:32 AM
Due to the error in the provision of the basic profiles (User profiles with their personal settings such as Outlook, desktop or browser history/bookmarks), many users currently receive a new profile, just like on their first day at the data center.

The information and data of the original profiles are not lost, we are already working on the problem at full speed.

The aim of the current work is to make your original profile available again regularly.
Investigating
June 29, 2023 at 2:11 AM
Investigating
June 29, 2023 at 2:11 AM
Deployment - commercial- "virtual workspace" disrupted!

Due to an error in providing the basic profiles, they are currently not available. The deployment is in recovery, no data loss is expected.

We are already working on the problem under high pressure, further information will follow promptly.

Saar-Storage - maintenance work - commercial data center

Completed
June 28, 2023 at 5:00 PM
Completed
June 28, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
June 28, 2023 at 4:00 PM
In progress
June 28, 2023 at 4:00 PM
Maintenance is now in progress
Planned
June 28, 2023 at 4:00 PM
Planned
June 28, 2023 at 4:00 PM
In order to further improve the performance and stability of our Saar Storage environment, we are performing maintenance work.

The maintenance work will start at 6:00 p.m..

Expected limitations:
- The cloud environments may be temporarily unavailable.

Saar-Storage - maintenance work - commercial data center

Completed
June 24, 2023 at 4:00 AM
Completed
June 24, 2023 at 4:00 AM
Maintenance has completed successfully
In progress
June 23, 2023 at 6:00 PM
In progress
June 23, 2023 at 6:00 PM
Maintenance is now in progress
Planned
June 23, 2023 at 6:00 PM
Planned
June 23, 2023 at 6:00 PM
In order to further improve the performance and stability of our Saar Storage environment, we are performing maintenance work.

The maintenance work will start at 6:00 p.m..

Expected limitations:
- The cloud environments may be temporarily unavailable.

Weekly maintenance - municipal VOIS platform

Completed
June 23, 2023 at 5:00 PM
Completed
June 23, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
June 23, 2023 at 12:00 PM
In progress
June 23, 2023 at 12:00 PM
Maintenance is now in progress
Planned
June 23, 2023 at 12:00 PM
Planned
June 23, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

May 2023

Saar-Storage - maintenance work - commercial data center

Completed
May 30, 2023 at 10:00 PM
Completed
May 30, 2023 at 10:00 PM
Maintenance has completed successfully
In progress
May 30, 2023 at 4:00 PM
In progress
May 30, 2023 at 4:00 PM
Maintenance is now in progress
Planned
May 30, 2023 at 4:00 PM
Planned
May 30, 2023 at 4:00 PM
In order to further improve the performance and stability of our Saar Storage environment, we are performing maintenance work.

The maintenance work will start at 6:00 p.m..

Expected limitations:
- The cloud environments may be temporarily unavailable.

Resolved
May 30, 2023 at 6:53 AM
Resolved
May 30, 2023 at 6:53 AM
The technical problem has been resolved.

All systems are available again without restrictions.
Investigating
May 30, 2023 at 6:36 AM
Investigating
May 30, 2023 at 6:36 AM
Deployment - municipal - "virtual workspace" compromised!*

Due to an error in the central deployment, some systems and services have restarted.
Therefore, there are currently problems with the connection to some workstations and services.

We are already working on the problem under high pressure, further information will follow promptly.

Weekly maintenance - municipal VOIS platform

Completed
May 26, 2023 at 5:00 PM
Completed
May 26, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
May 26, 2023 at 12:00 PM
In progress
May 26, 2023 at 12:00 PM
Maintenance is now in progress
Planned
May 26, 2023 at 12:00 PM
Planned
May 26, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

Monatliche Wartungsarbeiten - gewerblich Rechenzentrum

Completed
May 25, 2023 at 11:00 PM
Completed
May 25, 2023 at 11:00 PM
Maintenance has completed successfully
In progress
May 25, 2023 at 12:00 PM
In progress
May 25, 2023 at 12:00 PM
Maintenance is now in progress
Planned
May 25, 2023 at 12:00 PM
Planned
May 25, 2023 at 12:00 PM
Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

Standort: VSE.Net & KUES | gewerblich

Die Wartungsarbeiten starten bereits um 14:00 Uhr mit unkritischen Services.

Zu erwartende Einschränkungen:
- Es ist keine Einschränkung für Sie als Endkunden zu erwarten.
Ab 18:00 Uhr weiten wir die Arbeiten auf Hardware-Infrastruktur Services und andere zentrale Komponenten aus.

Zu erwartende Einschränkungen:
- Zugriff auf Datenbestände eingeschränkt möglich
- Es kann zu kurzen Unterbrechungen der Verbindung kommen.

Wartungsarbeiten - kommunales Rechenzentrum

Completed
May 23, 2023 at 6:00 PM
Completed
May 23, 2023 at 6:00 PM
Maintenance has completed successfully
In progress
May 23, 2023 at 4:00 PM
In progress
May 23, 2023 at 4:00 PM
Maintenance is now in progress
Planned
May 23, 2023 at 4:00 PM
Planned
May 23, 2023 at 4:00 PM
Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten an der Hardware durch.

Standort: KUES | kommunal

Die Wartungsarbeiten starten um 18:00 Uhr.

Zu erwartende Einschränkungen:
- Es ist keine Einschränkung für Sie als Endkunden zu erwarten.

Apr 2023

Wartungsarbeiten - gewerblich Rechenzentrum

Completed
April 28, 2023 at 8:00 PM
Completed
April 28, 2023 at 8:00 PM
Maintenance has completed successfully
In progress
April 28, 2023 at 4:00 PM
In progress
April 28, 2023 at 4:00 PM
Maintenance is now in progress
Planned
April 28, 2023 at 4:00 PM
Planned
April 28, 2023 at 4:00 PM
Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten an unserer Hardware durch.

Standort: VSE.Net | gewerblich

Die Wartungsarbeiten starten um 18:00 Uhr.

Zu erwartende Einschränkungen:
- Es ist keine Einschränkung für Sie als Endkunden zu erwarten.

Weekly maintenance - municipal VOIS platform

Completed
April 28, 2023 at 5:00 PM
Completed
April 28, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
April 28, 2023 at 12:00 PM
In progress
April 28, 2023 at 12:00 PM
Maintenance is now in progress
Planned
April 28, 2023 at 12:00 PM
Planned
April 28, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

Resolved
April 26, 2023 at 10:02 AM
Resolved
April 26, 2023 at 10:02 AM
The technical problem has been resolved.
VOIS is available again.
Identified
April 26, 2023 at 7:29 AM
Identified
April 26, 2023 at 7:29 AM
Restrictions are currently known for the following functions:
- Speed problems
- Quick search function
- Errors in the BZR/GZR area (certificates of good conduct)
Investigating
April 26, 2023 at 7:06 AM
Investigating
April 26, 2023 at 7:06 AM
The VOIS platform is currently not available or only available to a limited extent.
Troubleshooting is already underway and a solution is being worked on at full speed.

Location: VSE.Net & KUES | municipal

Status updates will be posted as they become available.

Resolved
April 25, 2023 at 7:42 PM
Resolved
April 25, 2023 at 7:42 PM
The technical problem has been resolved.

All systems are available again without restrictions.
Identified
April 25, 2023 at 12:14 PM
Identified
April 25, 2023 at 12:14 PM
We were able to find and fix the cause. We are restarting the affected systems one by one and reviewing the affected systems and service.
Investigating
April 25, 2023 at 11:36 AM
Investigating
April 25, 2023 at 11:36 AM
Due to an error in the central deployment, some systems and services have restarted.
Therefore, there are currently problems with the connection to some workstations and services.

We are already working on the problem under high pressure, further information will follow promptly.

Weekly maintenance - municipal VOIS platform

Completed
April 21, 2023 at 5:00 PM
Completed
April 21, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
April 21, 2023 at 12:00 PM
In progress
April 21, 2023 at 12:00 PM
Maintenance is now in progress
Planned
April 21, 2023 at 12:00 PM
Planned
April 21, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

Apr 2023 to Jun 2023

Krämer IT Solutions GmbH - Notice history

Notice history

Jun 2023

May 2023

Apr 2023