Krämer IT Solutions GmbH - Provision of data center at the -InfoServe - location impaired! – Incident details

System Under Maintenance

Provision of data center at the -InfoServe - location impaired!

Resolved
Major outage
Started over 1 year agoLasted about 4 hours

Affected

gewerbliches Rechenzentrum

Partial outage from 12:46 PM to 1:37 PM, Operational from 1:37 PM to 4:45 PM

DNS (Domain Name System) Server

Partial outage from 12:46 PM to 1:37 PM, Operational from 1:37 PM to 4:45 PM

gewerbliches Rechenzentrum - Hosted Produkte

Major outage from 12:46 PM to 1:37 PM, Partial outage from 12:46 PM to 1:37 PM, Operational from 1:37 PM to 4:45 PM, Degraded performance from 3:24 PM to 4:45 PM

Emailsysteme

Major outage from 12:46 PM to 1:37 PM, Operational from 1:37 PM to 3:24 PM, Degraded performance from 3:24 PM to 4:45 PM

Webserver

Partial outage from 12:46 PM to 1:37 PM, Operational from 1:37 PM to 4:45 PM

Updates
  • Resolved
    Resolved

    All systems are available again without restrictions.

  • Update
    Update

    There are currently delays in mail delivery due to the outage.

    The corresponding services process the emails and are monitored in parallel.

  • Monitoring
    Monitoring

    We were able to get our servers and services back up and running. We are currently in the final stages of checking and correcting any after-effects.

    - The disruption caused a delay in email delivery.

  • Investigating
    Investigating

    There are currently connection problems with services from the location - InfoServe -

    We are already working hard to find the cause.