Krämer IT Solutions GmbH - Notice history

All systems operational

Operational

Internet Anbindung - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Hardware-Infrastructure - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 99.97%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

DNS (Domain Name System) Server - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023
Operational

virtual workplace - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 99.97%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Hosted Exchange - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Hosted Mailarchiv - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 99.97%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Emailsysteme - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Hosted DMS - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Saar storage - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 99.40%

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Jan 2023
Feb 2023
Mar 2023

Webserver - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Mobile Device Management - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

SFirm Cloud - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Central Administrative Services - Operational

Operational

Internet Anbindung - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Hardware-Infrastructure - Operational

100% - uptime
Jan 2023 · 99.70%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023
Operational

virtueller Arbeitsplatz - Operational

100% - uptime
Jan 2023 · 99.70%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Hosted Exchange - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Hosted Mailarchiv - Operational

100% - uptime
Jan 2023 · 99.96%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

SEE Platform - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Central Administrative Services - Operational

100% - uptime

Telefonanlage - Operational

Notice history

Mar 2023

Weekly maintenance - municipal VOIS platform
  • Completed
    March 31, 2023 at 5:00 PM
    Completed
    March 31, 2023 at 5:00 PM

    Maintenance has completed successfully

  • In progress
    March 31, 2023 at 12:00 PM
    In progress
    March 31, 2023 at 12:00 PM

    Maintenance is now in progress

  • Planned
    March 31, 2023 at 12:00 PM
    Planned
    March 31, 2023 at 12:00 PM

    In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.

    • Software updates from the manufacturer to fix bugs and implement new functions.
    • Please note the list of changes made by the manufacturer HSH.

    Location: VSE.Net & KUES | municipal

    The maintenance work already starts at 2:00 p.m..

    Expected limitations:

    • VOIS is not available during this period.
Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    March 23, 2023 at 8:00 PM
    Completed
    March 23, 2023 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    March 23, 2023 at 6:00 PM
    In progress
    March 23, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    March 23, 2023 at 6:00 PM
    Planned
    March 23, 2023 at 6:00 PM

    Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

    Standort: VSE.Net & KUES | gewerblich

    Die Wartungsarbeiten starten um 19:00 Uhr mit unkritischen Services.

    Zu erwartende Einschränkungen:

    • Es ist keine Einschränkung für Sie als Endkunden zu erwarten.
Monatliche Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    March 16, 2023 at 9:00 PM
    Completed
    March 16, 2023 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    March 16, 2023 at 1:00 PM
    In progress
    March 16, 2023 at 1:00 PM

    Maintenance is now in progress

  • Planned
    March 16, 2023 at 1:00 PM
    Planned
    March 16, 2023 at 1:00 PM

    Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

    Standort: VSE.Net & KUES | gewerblich

    Die Wartungsarbeiten starten bereits um 14:00 Uhr mit unkritischen Services.

    Zu erwartende Einschränkungen:

    • Es ist keine Einschränkung für Sie als Endkunden zu erwarten.

    Ab 18:00 Uhr weiten wir die Arbeiten auf Hardware-Infrastruktur Services und andere zentrale Komponenten aus.

    Zu erwartende Einschränkungen:

    • Zugriff auf Datenbestände eingeschränkt möglich
    • Es kann zu kurzen Unterbrechungen der Verbindung kommen.
Saar-Storage - Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    March 10, 2023 at 7:00 PM
    Completed
    March 10, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    March 10, 2023 at 5:00 PM
    In progress
    March 10, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    March 10, 2023 at 5:00 PM
    Planned
    March 10, 2023 at 5:00 PM

    Um die Leistung und Stabilität unserer Videokonferenzplattform weiter zu verbessern, führen wir Wartungsarbeiten durch.

    Die Wartungsarbeiten starten um 18:00 Uhr.

    Zu erwartende Einschränkungen:

    • Nextcloud Talk wird zu diesem Zeitpunkt nicht zur Verfügung stehen.
    • Jitsi Meet steht im Zeitraum der Wartungsarbeiten als Alternative uneingeschränkt zur Verfügung.
Maintenance work - commercial data center
  • Completed
    March 08, 2023 at 9:00 PM
    Completed
    March 08, 2023 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    March 08, 2023 at 5:00 PM
    In progress
    March 08, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    March 08, 2023 at 5:00 PM
    Planned
    March 08, 2023 at 5:00 PM

    In order to further improve the stability of our systems, we carry out maintenance work on the hardware infrastructure.

    The maintenance work on the hardware infrastructure starts at 6:00 p.m..

    Expected limitations:

    • No restrictions are to be expected for you as the end customer.

Feb 2023

Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    February 28, 2023 at 7:00 PM
    Completed
    February 28, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    February 28, 2023 at 5:00 PM
    In progress
    February 28, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    February 28, 2023 at 5:00 PM
    Planned
    February 28, 2023 at 5:00 PM

    Um die Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten an der Hardware-Infrastruktur durch.

    Die Wartungsarbeiten an der Hardware-Infrastruktur aus starten um 18:00 Uhr.

    Zu erwartende Einschränkungen:

    • Es ist keine Einschränkung für Sie als Endkunden zu erwarten.
Deployment - commercial - "virtual workspace" compromised.
  • Resolved
    Resolved

    All systems are available again without restrictions.

  • Investigating
    Investigating

    Deployment - commercial - "virtual workspace" compromised!*

    Due to an error in the central deployment, some systems and services have restarted.
    Therefore, there are currently problems with the connection to some workstations and services.

    We are already working on the problem under high pressure, further information will follow promptly.

Maintenance work - Saar Storage
  • Completed
    February 26, 2023 at 10:59 PM
    Completed
    February 26, 2023 at 10:59 PM

    Maintenance has completed successfully

  • In progress
    February 24, 2023 at 11:00 PM
    In progress
    February 24, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    February 24, 2023 at 11:00 PM
    Planned
    February 24, 2023 at 11:00 PM

    There may be disruptions in the accessibility of the area on the weekend.

Maintenance work - Saar Storage
  • Planned
    February 24, 2023 at 11:00 PM
    Planned
    February 24, 2023 at 11:00 PM

    There may be disruptions in the accessibility of the area on the weekend.

  • Completed
    February 21, 2023 at 7:24 AM
    Completed
    February 21, 2023 at 7:24 AM

    Saar-Storage are available again without restrictions.

Services temporarily unavailable!
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We were finally able to fix the problems and are fully available again.

    The cause was an error in our central DNS zone of "kraemer-it.de" and its subdomains. As a result, these were not resolved or with incorrect entries.

    We fixed the problem immediately, in individual cases there are still restrictions due to the DNS cache.

Jan 2023

Deployment - municipal - "virtual workspace" compromised.
  • Resolved
    Resolved

    All systems are available again without restrictions.

  • Monitoring
    Monitoring

    The technical problem has been isolated, all servers and services are available again.

  • Investigating
    Investigating

    Deployment - municipal - "virtual workspace" compromised!

    Due to an error in the central deployment, some systems and services have restarted.
    Therefore, there are currently problems with the connection to some workstations and services.

    We are already working on the problem under high pressure, further information will follow promptly.

Wartungsarbeiten - kommunales Rechenzentrum
  • Completed
    January 27, 2023 at 7:00 PM
    Completed
    January 27, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    January 27, 2023 at 3:00 PM
    In progress
    January 27, 2023 at 3:00 PM

    Maintenance is now in progress

  • Planned
    January 27, 2023 at 3:00 PM
    Planned
    January 27, 2023 at 3:00 PM

    Um die Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten an der Hardware-Infrastruktur durch.

    Standort: KUES | kommunal

    Die Wartungsarbeiten starten bereits um 16:00 Uhr mit Vorbereitungen an verschiedenen Services.

    Ab 16:30 Uhr weiten wir die Arbeiten auf die Hardware-Infrastruktur aus.

    Zu erwartende Einschränkungen:
    - Es ist keine Einschränkung für Sie als Endkunden zu erwarten.

Maintenance work - municipal data center
  • Completed
    January 21, 2023 at 1:00 PM
    Completed
    January 21, 2023 at 1:00 PM

    Maintenance has completed successfully

  • In progress
    January 21, 2023 at 8:00 AM
    In progress
    January 21, 2023 at 8:00 AM

    Maintenance is now in progress

  • Planned
    January 21, 2023 at 8:00 AM
    Planned
    January 21, 2023 at 8:00 AM

    In order to further improve the stability of our systems, we carry out maintenance work on the hardware infrastructure.

    Location: KUES | municipal

    Expected limitations:

    • No restrictions are to be expected for you as the end customer.
Monatliche Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    January 19, 2023 at 9:00 PM
    Completed
    January 19, 2023 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    January 19, 2023 at 1:00 PM
    In progress
    January 19, 2023 at 1:00 PM

    Maintenance is now in progress

  • Planned
    January 19, 2023 at 1:00 PM
    Planned
    January 19, 2023 at 1:00 PM

    Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

    Standort: VSE.Net & KUES | gewerblich

    Die Wartungsarbeiten starten bereits um 14:00 Uhr mit unkritischen Services.

    Zu erwartende Einschränkungen:
    - Es ist keine Einschränkung für Sie als Endkunden zu erwarten.


    Ab 18:00 Uhr weiten wir die Arbeiten auf Hardware-Infrastruktur Services und andere zentrale Komponenten aus.

    Zu erwartende Einschränkungen:
    - Zugriff auf Datenbestände eingeschränkt möglich
    - Es kann zu kurzen Unterbrechungen der Verbindung kommen.

Deployment - municipal - "virtual workspace" compromised.
  • Resolved
    Resolved

    The technical problem has been resolved.

    Occasionally it may be necessary for users to log on to the system again.
    If you still find errors after a new registration, please contact our support.

  • Identified
    Identified

    We were able to fix the original problem, the affected servers are available again.

    Unfortunately, there are currently still problems with logging into some virtual workstations.

    We are already working on the problem under high pressure, further information will follow shortly.

  • Investigating
    Investigating

    Due to an error in the central provision, some systems and services have been restarted and are therefore partially unavailable.

Jan 2023 to Mar 2023

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