Krämer IT Cloud Services GmbH - Mail server service temporary not available – Incident details

All systems operational

Mail server service temporary not available

Resolved
Degraded performance
Started over 2 years agoLasted about 5 hours

Affected

gewerbliches Rechenzentrum - Hosted Produkte

Partial outage from 7:49 AM to 10:26 AM, Operational from 10:26 AM to 10:26 AM, Partial outage from 10:26 AM to 10:27 AM, Degraded performance from 10:27 AM to 12:33 PM

Emailsysteme

Partial outage from 7:49 AM to 10:26 AM, Operational from 10:26 AM to 10:26 AM, Partial outage from 10:26 AM to 10:27 AM, Degraded performance from 10:27 AM to 12:33 PM

Updates
  • Resolved
    UTC
    Resolved

    The technical problems have been resolved.

    The mail servers are available again without restrictions.

  • Monitoring
    UTC
    Monitoring

    We were able to identify the cause and temporarily fix it.

    Unfortunately, we had to temporarily deactivate the white and blacklist function.

  • Investigating
    UTC
    Investigating

    Due to a problem, our central incoming mail servers are currently not responding reliably.

    We are already working on the problem, more information will follow soon.