Notice history

Operational

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Operational

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Operational

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Operational

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Jul 2023

Aug 2023

Sep 2023

Sep 2023

Maintenance work - migration of the mail infrastructure

Planned
September 29, 2023 at 4:00 PM
Planned
September 29, 2023 at 4:00 PM
As part of our maintenance work, we are migrating our backend mail servers to ensure the stability and performance of our services.

The following services, among others, will not be available or will only be available to a limited extent for the duration of the maintenance work:
- mx.kraemer-it.de
- imap.kraemer-it.de
- pop.kraemer-it.de
- smtp.kraemer-it.de
- webmail.kraemer-it.de
Even if our Exchange systems are not directly affected by the work and remain accessible, there may be delays in email delivery.

The maintenance work starts on September 30th, 2023 at 6:00 p.m. and will last until Sunday.

We will make every effort to minimize the impact and apologize in advance for any inconvenience that may occur during this maintenance.

If you need support after our maintenance work, our support team will be happy to assist you.
Completed
September 27, 2023 at 6:25 AM
Completed
September 27, 2023 at 6:25 AM
Important Notice: In order to minimize the impact and minimize any inconvenience that may occur during this maintenance, we are unfortunately forced to postpone our work again.

Thank you for your understanding.

Weekly maintenance - municipal VOIS platform

Completed
September 29, 2023 at 5:00 PM
Completed
September 29, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
September 29, 2023 at 12:00 PM
In progress
September 29, 2023 at 12:00 PM
Maintenance is now in progress
Planned
September 29, 2023 at 12:00 PM
Planned
September 29, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

Short-term maintenance work - commercial data center

Completed
September 29, 2023 at 4:00 AM
Completed
September 29, 2023 at 4:00 AM
Maintenance has completed successfully
In progress
September 28, 2023 at 6:00 PM
In progress
September 28, 2023 at 6:00 PM
Maintenance is now in progress
Planned
September 28, 2023 at 6:00 PM
Planned
September 28, 2023 at 6:00 PM
With regard to our disruption Provision - commercial - "virtual workplace" limited! short-term work on our systems will take place again this evening.

Location: VSE.Net | commercial
Affected: virtual workplace

The work starts at 8:00 p.m. and is expected to continue until** 6:00 a.m.**.

Since the cause lies in the provision of the user profiles, affected users must be logged out for final processing.

Some virtual workstations will therefore not be available during the work.

We are already working hard to resolve the issue and apologize for the inconvenience.

Short-term maintenance work - commercial data center

Completed
September 28, 2023 at 4:00 AM
Completed
September 28, 2023 at 4:00 AM
Maintenance has completed successfully
In progress
September 27, 2023 at 8:00 PM
In progress
September 27, 2023 at 8:00 PM
Maintenance is now in progress
Planned
September 27, 2023 at 8:00 PM
Planned
September 27, 2023 at 8:00 PM
Regarding our disruption Provision - commercial-"virtual workplace" restricted! short-term work on our systems will take place this evening.

Location: VSE.Net | commercial
Affected: virtual workplace

The work starts at 10:00 p.m. and is expected to continue until** 6:00 a.m.**.

Since the cause lies in the provision of the user profiles, all users must be logged out for final processing.

The virtual workstations are not available during work.

Resolved
October 04, 2023 at 6:31 AM
Resolved
October 04, 2023 at 6:31 AM
We have not observed any new problems in the last few days.

All systems are available again without restrictions.
Monitoring
September 29, 2023 at 5:57 AM
Monitoring
September 29, 2023 at 5:57 AM
Dear Customers,

We were able to complete our work around 6:00 a.m. this morning. Your access to the terminal server should now work as usual again.

If you still experience problems logging in, please contact our support.
Identified
September 28, 2023 at 5:51 AM
Identified
September 28, 2023 at 5:51 AM
Overnight we were able to repair or back up the majority of the incorrect profiles (user data needed to log in to the terminal).

Unfortunately, we cannot rule out that all defects have been clearly identified. Therefore, we ask you to report users who are still having problems logging in:
- By phone to our support
  or
- by email to service@kraemer-it.de
In both cases we need the user name and a telephone number for consultation.
Investigating
September 27, 2023 at 6:10 AM
Investigating
September 27, 2023 at 6:10 AM
Due to an error in the provision of the basic profiles, some of them are not available.

In some cases it may be necessary for users to log in to the system again. If you still notice errors after registering again, please contact our support.

Aug 2023

Weekly maintenance - municipal VOIS platform

Completed
August 25, 2023 at 5:00 PM
Completed
August 25, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
August 25, 2023 at 12:00 PM
In progress
August 25, 2023 at 12:00 PM
Maintenance is now in progress
Planned
August 25, 2023 at 12:00 PM
Planned
August 25, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

Wartungsarbeiten - gewerblich Rechenzentrum

Completed
August 24, 2023 at 7:00 PM
Completed
August 24, 2023 at 7:00 PM
Maintenance has completed successfully
In progress
August 24, 2023 at 5:00 PM
In progress
August 24, 2023 at 5:00 PM
Maintenance is now in progress
Planned
August 24, 2023 at 5:00 PM
Planned
August 24, 2023 at 5:00 PM
Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

Standort: VSE.Net & KUES | gewerblich

Die Wartungsarbeiten starten um 19:00 Uhr an zentralen Komponenten.

Zu erwartende Einschränkungen:
- Zugriff auf Datenbestände eingeschränkt möglich
- Es kann zu kurzen Unterbrechungen der Verbindung kommen.

Monatliche Wartungsarbeiten - gewerblich Rechenzentrum

Completed
August 22, 2023 at 8:00 PM
Completed
August 22, 2023 at 8:00 PM
Maintenance has completed successfully
In progress
August 22, 2023 at 12:00 PM
In progress
August 22, 2023 at 12:00 PM
Maintenance is now in progress
Planned
August 22, 2023 at 12:00 PM
Planned
August 22, 2023 at 12:00 PM
Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

Standort: VSE.Net & KUES | gewerblich

Die Wartungsarbeiten starten bereits um 14:00 Uhr mit unkritischen Services.

Zu erwartende Einschränkungen:
- Es ist keine Einschränkung für Sie als Endkunden zu erwarten.
Ab 18:00 Uhr weiten wir die Arbeiten auf Hardware-Infrastruktur Services und andere zentrale Komponenten aus.

Zu erwartende Einschränkungen:
- Zugriff auf Datenbestände eingeschränkt möglich
- Es kann zu kurzen Unterbrechungen der Verbindung kommen.

Saar-Storage - maintenance work - commercial data center

Completed
August 19, 2023 at 6:00 AM
Completed
August 19, 2023 at 6:00 AM
Maintenance has completed successfully
In progress
August 18, 2023 at 6:00 PM
In progress
August 18, 2023 at 6:00 PM
Maintenance is now in progress
Planned
August 18, 2023 at 6:00 PM
Planned
August 18, 2023 at 6:00 PM
In order to further improve the performance and stability of our Saar Storage environment, we are performing maintenance work.

The maintenance work will start at 6:00 p.m..

Expected limitations:
- The cloud environments may be temporarily unavailable.

Weekly maintenance - municipal VOIS platform

Completed
August 18, 2023 at 5:00 PM
Completed
August 18, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
August 18, 2023 at 12:00 PM
In progress
August 18, 2023 at 12:00 PM
Maintenance is now in progress
Planned
August 18, 2023 at 12:00 PM
Planned
August 18, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

Jul 2023

Weekly maintenance - municipal VOIS platform

Completed
July 28, 2023 at 5:00 PM
Completed
July 28, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
July 28, 2023 at 12:00 PM
In progress
July 28, 2023 at 12:00 PM
Maintenance is now in progress
Planned
July 28, 2023 at 12:00 PM
Planned
July 28, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

Weekly maintenance - municipal VOIS platform

Completed
July 21, 2023 at 5:00 PM
Completed
July 21, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
July 21, 2023 at 12:00 PM
In progress
July 21, 2023 at 12:00 PM
Maintenance is now in progress
Planned
July 21, 2023 at 12:00 PM
Planned
July 21, 2023 at 12:00 PM
In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.
- Software updates from the manufacturer to fix bugs and implement new functions.
- Please note the list of changes made by the manufacturer HSH.
Location: VSE.Net & KUES | municipal

The maintenance work already starts at 2:00 p.m..

Expected limitations:
- VOIS is not available during this period.

Resolved
July 21, 2023 at 5:33 AM
Resolved
July 21, 2023 at 5:33 AM
The technical problems have been fixed.

All systems are available again without restrictions.
Investigating
July 21, 2023 at 5:14 AM
Investigating
July 21, 2023 at 5:14 AM
Deployment - commercial- "virtual workspace" disrupted!

Due to an error in the provision, the registration on https://ts.kraemer-it.de works, but unfortunately no connection to the remote server can be established afterwards.

We are already working on the problem under high pressure, further information will follow promptly.

Wartungsarbeiten - kommunales Rechenzentrum

Completed
July 20, 2023 at 5:00 PM
Completed
July 20, 2023 at 5:00 PM
Maintenance has completed successfully
In progress
July 20, 2023 at 4:00 PM
In progress
July 20, 2023 at 4:00 PM
Maintenance is now in progress
Planned
July 20, 2023 at 4:00 PM
Planned
July 20, 2023 at 4:00 PM
Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten an unserem Exchange durch.

Standort: VSE.Net | kommunal

Die Wartungsarbeiten starten um 18:00 Uhr.

Zu erwartende Einschränkungen:
- Es ist keine Einschränkung für Sie als Endkunden zu erwarten.

Monatliche Wartungsarbeiten - gewerblich Rechenzentrum

Completed
July 20, 2023 at 8:00 PM
Completed
July 20, 2023 at 8:00 PM
Maintenance has completed successfully
In progress
July 20, 2023 at 12:00 PM
In progress
July 20, 2023 at 12:00 PM
Maintenance is now in progress
Planned
July 20, 2023 at 12:00 PM
Planned
July 20, 2023 at 12:00 PM
Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

Standort: VSE.Net & KUES | gewerblich

Die Wartungsarbeiten starten bereits um 14:00 Uhr mit unkritischen Services.

Zu erwartende Einschränkungen:
- Es ist keine Einschränkung für Sie als Endkunden zu erwarten.
Ab 18:00 Uhr weiten wir die Arbeiten auf Hardware-Infrastruktur Services und andere zentrale Komponenten aus.

Zu erwartende Einschränkungen:
- Zugriff auf Datenbestände eingeschränkt möglich
- Es kann zu kurzen Unterbrechungen der Verbindung kommen.

Jul 2023 to Sep 2023

Krämer IT Solutions GmbH - Notice history

Notice history

Sep 2023

Aug 2023

Jul 2023