Krämer IT Solutions GmbH - Notice history

All systems operational

Operational

Internet Anbindung - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Hardware-Infrastructure - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

DNS (Domain Name System) Server - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024
Operational

virtual workplace - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.38%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Hosted Exchange - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Hosted Mailarchiv - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Emailsysteme - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Hosted DMS - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Saar storage - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 99.85%

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Dec 2023
Jan 2024
Feb 2024

Webserver - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Mobile Device Management - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 99.48%Feb · 99.91%

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Dec 2023
Jan 2024
Feb 2024

SFirm Cloud - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

KI - Tools und Services - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Central Administrative Services - Operational

Operational

Internet Anbindung - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Hardware-Infrastructure - Operational

99% - uptime
Dec 2023 · 95.98%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024
Operational

virtueller Arbeitsplatz - Operational

99% - uptime
Dec 2023 · 95.98%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Hosted Exchange - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Hosted Mailarchiv - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

SEE Platform - Operational

99% - uptime
Dec 2023 · 95.98%Jan 2024 · 100.0%Feb · 99.73%

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Dec 2023
Jan 2024
Feb 2024

Central Administrative Services - Operational

100% - uptime

Telefonanlage - Operational

Notice history

Feb 2024

Wartungsarbeiten - KÜS Rechenzentrum
  • Completed
    February 25, 2024 at 5:00 PM
    Completed
    February 25, 2024 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    February 25, 2024 at 7:00 AM
    In progress
    February 25, 2024 at 7:00 AM
    Maintenance is now in progress
  • Planned
    February 25, 2024 at 7:00 AM
    Planned
    February 25, 2024 at 7:00 AM

    To further improve the performance and stability of our systems, we carry out maintenance work.

    Location: VSE.Net & KUES | commercial

    The maintenance work starts at 2:00 p.m. with non-critical services.

    Expected limitations:

    • There are no restrictions to be expected for you as the end customer.

    From 6:00 p.m. we will expand the work to include hardware infrastructure services and other central components.

    Expected limitations:

    • Limited access to data sets possible

    • There may be short interruptions in the connection.

Weekly maintenance - municipal VOIS platform
  • Completed
    February 23, 2024 at 6:00 PM
    Completed
    February 23, 2024 at 6:00 PM
    Maintenance has completed successfully
  • In progress
    February 23, 2024 at 1:00 PM
    In progress
    February 23, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    February 23, 2024 at 1:00 PM
    Planned
    February 23, 2024 at 1:00 PM

    In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work. - Software updates from the manufacturer to fix bugs and implement new functions. - Please note the list of changes made by the manufacturer HSH. Location: **VSE.Net & KUES** | **municipal** The maintenance work already starts at **2:00 p.m.**. **Expected limitations:** - VOIS is not available during this period.

Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    February 21, 2024 at 5:30 PM
    Completed
    February 21, 2024 at 5:30 PM
    Maintenance has completed successfully
  • In progress
    February 21, 2024 at 3:30 PM
    In progress
    February 21, 2024 at 3:30 PM
    Maintenance is now in progress
  • Planned
    February 21, 2024 at 3:30 PM
    Planned
    February 21, 2024 at 3:30 PM

    To further improve the performance and stability of our systems, we carry out maintenance work.

    Location: VSE.Net & KUES | commercial

    The maintenance work starts at 2:00 p.m. with non-critical services.

    Expected limitations:

    • There are no restrictions to be expected for you as the end customer.

    From 6:00 p.m. we will expand the work to include hardware infrastructure services and other central components.

    Expected limitations:

    • Limited access to data sets possible

    • There may be short interruptions in the connection.

Deployment - municipal - "VOIS platform" affected.
  • Resolved
    Resolved

    The service is available again.

  • Investigating
    Investigating

    The VOIS platform is currently not available or only available to a limited extent.
    Troubleshooting is already underway and a solution is being worked on at full speed.

    Location: VSE.Net & KUES | municipal

    Status updates will be posted as they become available.

Deployment - municipal - "VOIS platform" affected.
  • Resolved
    Resolved

    The VOIS platform is available again - including the “Quick Search” function.

    The disruption was triggered by an error in the provision of the elastic search cluster, which also partially affected other functions and registration on the VOIS platform.

    Together with the software manufacturer HSH and Herrmann und Kleindienst we are checking

    Follow up and protocols and configuration to avoid such disruptions in the future.

  • Monitoring
    Monitoring

    We were able to resolve the cause of the problem and are testing all functions of the service.

  • Investigating
    Investigating

    The VOIS platform is currently not available or only available to a limited extent.
    Troubleshooting is already underway and a solution is being worked on at full speed.

    Location: VSE.Net & KUES | municipal

    Status updates will be posted as they become available.

Jan 2024

Saar-Storage - maintenance work - commercial data center
  • Completed
    January 31, 2024 at 9:00 PM
    Completed
    January 31, 2024 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    January 31, 2024 at 7:00 PM
    In progress
    January 31, 2024 at 7:00 PM

    Maintenance is now in progress

  • Planned
    January 31, 2024 at 7:00 PM
    Planned
    January 31, 2024 at 7:00 PM
    In order to further improve the performance and stability of our Saar Storage environment, we are performing maintenance work. The maintenance work will start at **6:00 p.m.**. **Expected limitations:** - The cloud environments may be temporarily unavailable.
Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    January 30, 2024 at 9:00 PM
    Completed
    January 30, 2024 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    January 30, 2024 at 7:00 PM
    In progress
    January 30, 2024 at 7:00 PM

    Maintenance is now in progress

  • Planned
    January 30, 2024 at 7:00 PM
    Planned
    January 30, 2024 at 7:00 PM

    Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

    Standort: VSE.Net | gewerblich

    Die Wartungsarbeiten starten um 20:00 Uhr.

    Zu erwartende Einschränkungen:

    • Es kann zu kurzen Unterbrechungen der Verbindung kommen.
Provision - commercial - "virtual workplace" disrupted
  • Resolved
    Resolved

    We were able to analyze the problem and fix it quickly.

    If you are currently having problems with your “virtual workplace”, please log out of the system and log back in via https://ts.kraemer-it.de.

  • Investigating
    Investigating

    Provision - commercial - "virtual workplace" affected!

    There are currently errors when logging in to “virtual workstations”.

    We are already working hard on the problem and more information will follow soon.

Saar-Storage - maintenance work - commercial data center
  • Completed
    January 26, 2024 at 6:00 PM
    Completed
    January 26, 2024 at 6:00 PM

    Maintenance has completed successfully

  • In progress
    January 26, 2024 at 4:00 PM
    In progress
    January 26, 2024 at 4:00 PM

    Maintenance is now in progress

  • Planned
    January 26, 2024 at 4:00 PM
    Planned
    January 26, 2024 at 4:00 PM

    In order to further improve the performance and stability of our Saar Storage environment, we are performing maintenance work.

    The maintenance work will start at 6:00 p.m..

    Expected limitations:

    • The cloud environments may be temporarily unavailable.
Maintenance work - commercial data center
  • Completed
    January 25, 2024 at 8:00 PM
    Completed
    January 25, 2024 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    January 25, 2024 at 7:00 PM
    In progress
    January 25, 2024 at 7:00 PM

    Maintenance is now in progress

  • Planned
    January 25, 2024 at 7:00 PM
    Planned
    January 25, 2024 at 7:00 PM

    To further improve the performance and stability of our systems, we carry out maintenance work.

    Location: VSE.Net | commercial

    Maintenance work starts at 8:00 p.m..

    Expected Limitations:

    • no

Dec 2023

Weekly maintenance - municipal VOIS platform
  • Completed
    December 29, 2023 at 6:00 PM
    Completed
    December 29, 2023 at 6:00 PM

    Maintenance has completed successfully

  • In progress
    December 29, 2023 at 1:00 PM
    In progress
    December 29, 2023 at 1:00 PM

    Maintenance is now in progress

  • Planned
    December 29, 2023 at 1:00 PM
    Planned
    December 29, 2023 at 1:00 PM

    In order to further improve the performance and stability of our VOIS platform, we are performing maintenance work.

    • Software updates from the manufacturer to fix bugs and implement new functions.
    • Please note the list of changes made by the manufacturer HSH.

    Location: VSE.Net & KUES | municipal

    The maintenance work already starts at 2:00 p.m..

    Expected limitations:

    • VOIS is not available during this period.
Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    December 27, 2023 at 9:00 PM
    Completed
    December 27, 2023 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    December 27, 2023 at 7:00 PM
    In progress
    December 27, 2023 at 7:00 PM

    Maintenance is now in progress

  • Planned
    December 27, 2023 at 7:00 PM
    Planned
    December 27, 2023 at 7:00 PM

    Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

    Standort: VSE.Net | gewerblich

    Die Wartungsarbeiten starten um 20:00 Uhr.

    Zu erwartende Einschränkungen:

    • keine
<Placeholder> - Maintenance work - commercial data center
  • Completed
    December 27, 2023 at 7:00 PM
    Completed
    December 27, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    December 27, 2023 at 5:00 PM
    In progress
    December 27, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    December 27, 2023 at 5:00 PM
    Planned
    December 27, 2023 at 5:00 PM

    To further improve the performance and stability of our administrative services, we are conducting maintenance work.

    Maintenance work starts at 6:00 p.m..

    Expected Limitations:

Wartungsarbeiten - kommunales Rechenzentrum - Hosted Exchange
  • Completed
    December 27, 2023 at 4:00 PM
    Completed
    December 27, 2023 at 4:00 PM

    Maintenance has completed successfully

  • In progress
    December 27, 2023 at 2:00 PM
    In progress
    December 27, 2023 at 2:00 PM

    Maintenance is now in progress

  • Planned
    December 27, 2023 at 2:00 PM
    Planned
    December 27, 2023 at 2:00 PM

    Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten an unseren Exchange Servern durch.

    Standort: VSE.Net | kommunal

    Die Wartungsarbeiten starten um 15:00 Uhr.

    Zu erwartende Einschränkungen:

    • Es kann zu einer kurzen Unterbrechung in Outlook kommen (wenige Sekunden).
Monatliche Wartungsarbeiten - gewerblich Rechenzentrum
  • Completed
    December 21, 2023 at 9:00 PM
    Completed
    December 21, 2023 at 9:00 PM

    Maintenance has completed successfully.

  • Update
    December 21, 2023 at 2:57 PM
    Update
    December 21, 2023 at 2:57 PM

    Maintenance is now in progress.

  • In progress
    December 21, 2023 at 1:00 PM
    In progress
    December 21, 2023 at 1:00 PM

    Um die Leistung und Stabilität unserer Systeme weiter zu verbessern, führen wir Wartungsarbeiten durch.

    Standort: VSE.Net & KUES | gewerblich

    Die Wartungsarbeiten starten bereits um 14:00 Uhr mit unkritischen Services.

    Zu erwartende Einschränkungen:

    • Es ist keine Einschränkung für Sie als Endkunden zu erwarten.

    Ab 18:00 Uhr weiten wir die Arbeiten auf Hardware-Infrastruktur Services und andere zentrale Komponenten aus.

    Zu erwartende Einschränkungen:

    • Zugriff auf Datenbestände eingeschränkt möglich
    • Es kann zu kurzen Unterbrechungen der Verbindung kommen.

Dec 2023 to Feb 2024

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